Frequently asked questions
Everything you need to know about custom orders, materials, shipping and more.
Most custom orders take 3–7 business days to produce, plus shipping time. Each piece is made to order with care. If you need something sooner, message me on Etsy and I'll do my best to accommodate rush requests.
Absolutely! I love creating custom pieces. Just send me a message through my Etsy shop with your idea — whether it's a specific design, text, photo reference, or special occasion — and I'll bring it to life for you.
Yes, rush orders are available for most items depending on current workload. Please message me on Etsy before placing your order to check availability and confirm a timeline that works for you.
Because each piece is made to order, please double-check all details (names, dates, text) before placing your order. If there's an issue with your order, message me right away and I'll make it right — that's my guarantee as a small business owner who stands behind their work.
I use two types of wood: 1/4" birch plywood for signs (thicker and sturdier) and 1/8" basswood for ornaments and lighter items (softer and ideal for intricate laser designs). Both are sourced from local suppliers here in Belton, Texas.
Birch plywood (1/4") is thicker and sturdier, making it ideal for signs and items that need to stand or hang. Basswood (1/8") is thinner and lighter, perfect for ornaments, tags, and decorative pieces where a delicate look is desired.
Currently, I only ship within the United States. If you're outside the US, I'd recommend gifting through Etsy's digital gifting option or asking a friend or family member in the US to receive your order.
Yes! Every piece is handmade and laser-engraved right here in Texas by me, Laura. I source my wood from local suppliers and package each order with care before shipping.
To keep your wooden piece looking its best, wipe it occasionally with a dry or slightly damp cloth. Avoid harsh chemicals, abrasive cleaners, or soaking in water. For items displayed year after year (like First Day of School signs), store flat in a dry place when not in use.
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The only data I ever receive directly is what you type into the contact form, and that is emailed to me and used solely to answer you. I do not sell or share it.
Still have a question?
If it isn't answered here, send me a message — I answer everything myself, usually within a day.